> ## Documentation Index > Fetch the complete documentation index at: https://docs.nikiwa.com/llms.txt > Use this file to discover all available pages before exploring further. # Plans & Billing > Plans, prices, monthly credits, payment options, and how to change or cancel a subscription. ## Plans Every plan uses the same analysis tools and data. Plans differ in their monthly [credits](/product/credits), access to Nikiwa Pro, and how many investigations you can keep open. | Plan | Monthly | Annual | Credits per month | Nikiwa Pro | Open investigations | | - | - | - | - | - | - | | **Free** | \$0 | \$0 | 100 | No | Not included | | **Plus** | \$29 | \$290 | 600 | No | 1 | | **Pro** | \$79 | \$790 | 2,000 | No | 5 | | **Max** | \$349 | \$3,490 | 10,000 | Yes | 25 | | **Business** | \$899 | \$8,990 | 27,000 | Yes | Unlimited | | **Custom** | Contact sales | Contact sales | Custom | Contact sales | Contact sales | Prices are in USD and do not include applicable tax. App Store and Google Play prices can differ; see [Payment options](#payment-options). * **Annual billing** costs 10 times the monthly price. Credits are still granted monthly: an annual plan refills its monthly allowance every month, not as a 12-month lump sum. * **Credits** are one shared pool for chat, investigations, module refreshes, the [MCP server](/mcp/overview), and the [Tools API](/api-reference/overview). See [Credits](/product/credits) for what each action costs. * **Chat modes** are not restricted by plan. Fast, Thinking, and Auto are available on every plan as long as your balance covers the message. Nikiwa Pro is available on Max and Business. * **Developer keys** are available on every plan, including Free. See [Credits & Pricing](/api-reference/credits#plan-limits-for-developer-keys) for per-plan key and rate limits. Without signing in, you can ask a limited number of questions per day. Guest questions do not use credits. ### Custom For higher volumes or custom terms, contact us at [support@nikiwa.com](mailto:support@nikiwa.com) or use the **Contact Sales** form on the pricing page. ## Payment options | Channel | Where | Billing | | - | - | - | | Card, via Stripe | Web, from the pricing page | Auto-renewing, monthly or annual | | Apple App Store | iOS app | In-app subscription, monthly or annual | | Google Play | Android app | In-app subscription, monthly or annual | App Store and Google Play prices are set in each store, can differ by region, and are shown in the store before you subscribe. A subscription is managed in the channel where you bought it. While a store subscription is active, you cannot start a card subscription on the web; manage or cancel it in the store first. ## Manage your subscription Open the profile menu and choose **Manage Subscription**. The pricing page shows your current plan, renewal date, and [credit balance](/product/credits#check-your-balance). ### Upgrade or downgrade * **From Free**: choose a plan on the pricing page, or in the mobile app. The new plan's monthly credits are available once the subscription starts. * **Card subscriptions**: if you already pay by card, plan changes are made in the Stripe billing portal, not through a new checkout. * **App Store and Google Play**: change plans in the store's subscription settings. ### Cancel On the pricing page, choose **Manage in billing portal**. The Stripe billing portal is where you update your payment method, view invoices, and cancel. On your iPhone, open **Settings › Apple Account › Subscriptions**, select Nikiwa, and cancel. In the Play Store app, open **Profile › Payments & subscriptions › Subscriptions**, select Nikiwa, and cancel. Cancellation takes effect at the end of the current billing period. You keep full access and your remaining credits until then; your account then moves to Free. Deleting your Nikiwa account also cancels a card subscription's renewal at the end of the current period. It does not cancel an App Store or Google Play subscription; cancel those in the store. ### Failed payments If a card renewal fails, your plan stays active for 14 days while you update your payment method in the billing portal. Your credits do not refill during this period; they refill as soon as the payment succeeds. If payment is not completed, your account moves to Free. ### When credits refill | Plan | Refill | | - | - | | Paid, monthly | On each renewal date | | Paid, annual | Every month, on the same monthly schedule as your renewal date | | Free | At the start of each calendar month (UTC) | Unused credits do not roll over. Each period starts with your plan's full monthly allowance. Credits cannot be bought separately; to get more, upgrade your plan. ## Contact For billing questions, email [support@legalblock.com](mailto:support@legalblock.com). For Custom plans, contact [support@nikiwa.com](mailto:support@nikiwa.com). What each action costs, and when credits are refunded. Fast, Thinking, Auto, and Nikiwa Pro, with their costs.